TL;DR: First time customer, I'm happy with the speed of their service, their honesty, their thorough inspections, and their transperancy. I will absolutely be returning to this business for all future auto maintenance. I just spent a small portion of my afternoon today at Helix Auto Center, and I couldn't be any more impressed. I called earlier in the morning to ask if they do alignments, and they of course said "yes". I told them that I would be arriving around 1:00pm if that is okay, and they said "absolutely". When I arrived a little early, they immediately knew that I was there for the alignment, and they quickly took some of my information, and asked for my keys. When I asked how long it would be, I was pleasantly surprised when they responded "about 45 minutes". I only asked for the front wheels to be aligned (because I hit a giant rock in the road recently), and they, understandably, also checked the alignment of the rear wheels. It turns out my rear wheels were very out of alignment too. The tech showed me a visualization of what my wheels' angles are, and all 4 of them were pointing off in different directions. I suddenly realized this is likely why my car goes through tires faster than my wife's car. I asked them to please perform the alignment on all 4 wheels. 20 minutes later, they were all aligned, and my car was good to go. The tech also pointed out to me a few things to be concerned/aware of. My rear brakes are getting to the point that they need replacing, and that one of my axles is leaking whatever green substance it has inside of it. He didn't pressure me to fix those today, which I absolutely appreciate. It's this type of honesty, and transparency that will keep me coming back to Helix Auto Center for all of my cars' maintenance.